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Welcome to Ederlezi. These Terms and Conditions apply to all purchases made through our website www.ederlezi.nl. By placing an order, you agree to be bound by these terms.

1. Company Information

Ederlezi
Registered in the Netherlands
KVK Number: 97672629
VAT Number: NL3092094273
E-mail: info@ederlezi.nl
Address: Waalreseweg 76, 5554 HE, Valkenswaard

 

2. Applicability

These Terms and Conditions apply to every offer, quotation, and agreement between Ederlezi and the customer, unless explicitly agreed otherwise in writing.

3. Products and Pricing

  • All prices are listed in euros (€) and include VAT.
  • We strive to display accurate product information, but errors may occur. We reserve the right to correct pricing or product details at any time.
  • Shipping costs are displayed during checkout.

4. Ordering and Payment

  • Orders are confirmed via email after successful payment.
  • Payment methods include iDEAL, credit card, PayPal, and other secure options.
  • Ederlezi reserves the right to cancel or refuse any order at its discretion.

5. Shipping and Delivery

  • We aim to ship orders within 1–3 business days.
  • Delivery times may vary depending on the destination and carrier.
  • Ederlezi is not responsible for delays caused by third-party logistics providers

6. Right of Withdrawal (Returns)

  • Customers have the right to withdraw from the purchase within 14 days of receiving the product, without giving any reason.
  • To exercise this right, please contact us via email and return the product in its original condition.
  • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

7. Warranty and Complaints

  • Products are covered by a statutory warranty. If a product is defective, please notify us within a reasonable time.
  • Complaints can be submitted via email. We aim to respond within 5 business days.

8. Liability

  • Ederlezi is not liable for indirect damages.
  • Our liability is limited to the amount paid for the product in question.

9. Privacy

We respect your privacy and handle your personal data in accordance with our Privacy Policy.

10. Intellectual Property

All content on our website, including images, texts, and logos, is the property of Ederlezi and may not be used without permission.

11. Applicable Law

These Terms and Conditions are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.

12. Changes to Terms

Ederlezi reserves the right to update these Terms and Conditions at any time. The latest version will always be available on our website.