At Ederlezi, we are committed to protecting your privacy and ensuring that your personal data is handled in a transparent and secure manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase
1. Personal Data We Collect
When you use our website or place an order, we may collect the following personal data:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- IP address and browser information
- Order history
2. Purpose of Data Collection
We collect and process your data for the following purposes:
- To process and deliver your orders
- To provide customer support
- To send order confirmations and updates
- To comply with legal obligations (e.g., tax and accounting)
- To improve our website and services
- To send newsletters and promotional offers (only with your consent)
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract (e.g., fulfilling your order)
- Legal obligation (e.g., tax records)
- Consent (e.g., for marketing emails)
- Legitimate interest (e.g., website analytics)
4. Data Sharing
We only share your data with third parties when necessary for our services:
- Payment service providers
- Shipping and logistics partners
- IT and hosting providers
- Legal and accounting professionals (if required)
All third parties are required to comply with GDPR regulations and ensure the protection of your data.
5. Data Retention
We retain your personal data only as long as necessary:
- Order and transaction data: up to 7 years (legal requirement)
- Newsletter subscription: until you unsubscribe
- Website analytics: anonymized and retained for performance monitoring
6. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Withdraw consent at any time
- Object to data processing
- Request data portability
To exercise any of these rights, please contact us at info@ederlezi.nl.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].
8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Ederlezi
E-mail: info@ederlezi.nl
Address: Waalreseweg 76, 5554 HE, Valkenswaard, The Netherlands
KVK Number: 97672629
VAT Number: NL005282114B68